Privacy Policy

Smart Clear Vision Ltd
Last updated: 20 February 2026

1. Who We Are

Smart Clear Vision ("we", "us", "our") operates the website smartclearvision.co.uk and sells refurbished electronics through our online store, eBay, and Shopify. We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact: info@smartclearvision.info

2. What Data We Collect

We may collect the following personal data:

• Identity Data: Name, billing and delivery address
• Contact Data: Email address, phone number
• Transaction Data: Details of products you have purchased from us, payment references
• Technical Data: IP address, browser type, device information, cookies
• Usage Data: How you use our website and services

3. How We Use Your Data

We use your personal data to:

• Process and fulfil your orders
• Arrange delivery of your products
• Send order confirmations and delivery tracking information
• Respond to your enquiries and provide customer support
• Comply with legal obligations (e.g. tax records)
• Improve our website and services
• Send marketing communications (only with your consent)

4. Legal Basis for Processing

We process your data on the following legal bases:

• Contract: To fulfil orders you have placed with us
• Legal obligation: To comply with tax and accounting requirements
• Legitimate interest: To improve our services and prevent fraud
• Consent: For marketing communications (you can withdraw consent at any time)

5. Who We Share Your Data With

We may share your personal data with:

• Delivery partners: To deliver your orders (e.g. DPD, Royal Mail, SmartRoutes)
• Payment processors: To process your payments securely
• Marketplace platforms: eBay and Shopify, where applicable to your order
• Advertising platforms: Meta (Facebook/Instagram) and Google Ads for marketing purposes
• Legal authorities: Where required by law

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined above, typically:

• Order data: 6 years (for tax and legal compliance)
• Marketing data: Until you unsubscribe or withdraw consent
• Website analytics: 26 months

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict processing of your data
• Data portability — receive your data in a structured format
• Object to processing based on legitimate interests
• Withdraw consent for marketing at any time

To exercise any of these rights, contact us at info@smartclearvision.info.

8. Cookies

Our website uses cookies to improve your browsing experience. These include:

• Essential cookies: Required for the website to function
• Analytics cookies: Help us understand how visitors use our site
• Marketing cookies: Used to deliver relevant advertisements

You can manage cookie preferences through your browser settings.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All transactions are processed over encrypted (SSL/TLS) connections.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Email: info@smartclearvision.info
Website: smartclearvision.co.uk

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.