About Us

Indigo 2021 Ltd 

T/A

Smart Clear Vision

We have more than 20 years in the Graded stock and returns industry, this
means we have built a large infrastructure and client base to give you access
to products at greatly reduced prices.
We may not be the cheapest in our industry but we do want to give you the best
quality at an eye watering discount against RRP

All of our Products come with a guarantee and we will always do everything
to make your experience smooth and wanting to come back again and again.

Help to support a growing family business

Sales and admin support

The role will include but not be limited to:

  • Managing and converting incoming enquiries into sales
  • Managing general customer calls & enquiries. Providing high levels of customer service & care.
  • Customer interactions include email, telephone and digital interaction
  • General sales & customer service related duties
  • Investigating and solving customer issues, which may be complex or passed on by other members of the team
  • Handling customer complaints, ensuring positive outcomes where possible combined with online reputation management
  • Generating positive online citations
  • Developing company sales processes
  • Keeping accurate records of discussions or correspondence with customers
  • Producing written information for customers
  • Writing reports analysing the customer service provided, ensuring continuous improvement and streamlining of company processes
  • Improving customer service procedures, policies and standards
  • Learning about the organisation's products or services and keeping up to date with changes
  • Supporting other areas of the business when required

The ideal candidate doesn't have to have experience but has to be willing to learn and adapt , also an enthusiastic & energetic approach. Good communication skills are essential, both written and verbal. We are looking for an individual with a passion for high levels of customer service and the ability to multitask in a busy, fast paced environment. If you are already naturally taking the lead in this area and looking to take the next step in your career progression, we want to hear from you.

Friendly, supportive and FUN working environment.

Excellent remuneration package and progression opportunities.

Job Types: Full-time, Permanent

Pay: £26,000.00-£32,000.00 per year

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