30-Day Returns · 90-Day Warranty · Hassle-Free Process

30-Day Returns

You have 30 days after receiving your item to request a return. The item must be in the same condition as received, with all accessories included. To start a return, email us at info@smartclearvision.co.uk with your order number.

90-Day Warranty

Every product comes with a 90-day warranty covering electrical faults and defects. If your TV develops a fault within the warranty period, contact us and we'll arrange a replacement or full refund. Cosmetic condition at the time of sale is not covered (that's what the grading system is for).

Damaged or Faulty on Arrival

Please inspect your TV upon delivery. If it arrives damaged or faulty, contact us immediately at info@smartclearvision.co.uk with photos of the damage. We'll arrange a replacement or full refund at no extra cost to you.

Change of Mind Returns

If you change your mind after we've shipped, you are liable for the return shipping costs both ways. The item must be returned in the same condition as received. Once we receive and inspect it, we'll process your refund.

Refunds

Once we've received and inspected your return, we'll notify you whether the refund has been approved. If approved, you'll be automatically refunded to your original payment method within 5–10 business days. Please allow additional time for your bank or card company to process the refund.

Return Address

Smart Clear Vision
Springhill House, Walsall Road
Lichfield, Staffordshire
WS14 0BX

Please do not send items back without first contacting us to arrange the return.

Contact Us

For any returns or warranty queries:
Email: info@smartclearvision.co.uk