90-Day Warranty

Our 90-Day Warranty

Every refurbished TV and monitor from Smart Clear Vision comes with a 90-day warranty as standard. We stand behind the quality of our products because every item is professionally tested before it reaches you.

What's Covered

Our warranty covers any functional defects that prevent the TV or monitor from working as intended. This includes display faults, power issues, connectivity problems (HDMI, USB, WiFi, Bluetooth), audio defects, and remote control pairing issues where the remote was supplied.

What's Not Covered

Cosmetic marks disclosed in the product grade (A, B, or C), physical damage caused after delivery, software or app issues beyond the TV's built-in operating system, wall mounting damage, or accessories not originally supplied with the product.

Understanding Our Grades

Grade A — Excellent condition with minimal or no cosmetic marks. Like new.
Grade B — Good condition with light cosmetic marks. Fully working.
Grade C — Fair condition with visible cosmetic marks. Fully working. Biggest savings.

All grades are fully tested and come with the same 90-day warranty. The grade only reflects cosmetic condition, not performance.

How to Make a Warranty Claim

If you experience a fault within 90 days of delivery, contact us with your order number and a brief description of the issue. We'll guide you through a quick troubleshooting check, and if the fault is confirmed, we'll arrange a replacement or refund — your choice.

Email: info@smartclearvision.co.uk
eBay: Message us through your eBay order

Turnaround Time

We aim to resolve all warranty claims within 3-5 working days. If a replacement is needed and the same model is in stock, we'll ship it the same day. If out of stock, we'll offer a suitable alternative or a full refund.

Consumer Rights

This warranty is in addition to your statutory consumer rights under UK law, including the Consumer Rights Act 2015. Nothing in this warranty affects those rights.