Buy in confidence
We have built this site as a part of our next evolution; we have predominantly sold on eBay for over 20 years with hundreds of thousands of satisfied customers.
EBay fees have now got to a level where it makes it difficult for us to still offer the level of service at a very competitive price
We know that trusting a new site is on everyone’s mind and to help this you can check us out on eBay, our 2 mains sites are sapphire.1 and smartclearvision
To give you peace of mind you can order on the site, choose cash on collection and then come and view the TV and once you’re happy then pay by your chosen method.
All Products come with 3 months warranty , and can be upgraded to 12 months
Sales and admin support
The role will include but not be limited to:
- Managing and converting incoming enquiries into sales
- Managing general customer calls & enquiries. Providing high levels of customer service & care.
- Customer interactions include email, telephone and digital interaction
- General sales & customer service related duties
- Investigating and solving customer issues, which may be complex or passed on by other members of the team
- Handling customer complaints, ensuring positive outcomes where possible combined with online reputation management
- Generating positive online citations
- Developing company sales processes
- Keeping accurate records of discussions or correspondence with customers
- Producing written information for customers
- Writing reports analysing the customer service provided, ensuring continuous improvement and streamlining of company processes
- Improving customer service procedures, policies and standards
- Learning about the organisation's products or services and keeping up to date with changes
- Supporting other areas of the business when required
The ideal candidate doesn't have to have experience but has to be willing to learn and adapt , also an enthusiastic & energetic approach. Good communication skills are essential, both written and verbal. We are looking for an individual with a passion for high levels of customer service and the ability to multitask in a busy, fast paced environment. If you are already naturally taking the lead in this area and looking to take the next step in your career progression, we want to hear from you.
Friendly, supportive and FUN working environment.
Excellent remuneration package and progression opportunities.
Job Types: Full-time, Permanent
Pay: £26,000.00-£32,000.00 per year